FREQUENTLY ASKED QUESTIONS

At Thetford Hive, you can expect a premier aparthotel experience that blends the convenience of hotel services with the comfort of home-style living. Our stylish and fully equipped suites cater to a diverse range of guests, including leisure travelers, corporate professionals, and those visiting relatives. Enjoy modern amenities, superfast WiFi, and a peaceful environment designed for relaxation and productivity.

Yes, we offer private guest parking at the rear of the hotel. Parking is monitored 24/7 by CCTV

We offer spacious, modern suites featuring king-size beds, fully equipped kitchens, and comfortable living areas. Our suites are designed for both short-term and long-term stays, combining elegance and functionality with top-notch amenities.

Our suites are thoughtfully equipped with a range of modern amenities to ensure a comfortable stay. You’ll enjoy a 43-inch smart TV, superfast WiFi, and access to keyless smart locks for added convenience. We offer 24-hour check-in and contactless check-in/check-out for a seamless experience. The self-service laundry facilities and air conditioning add to your comfort, while our smoke-free property maintains a clean atmosphere. Each suite features king-size beds with 5-star hotel quality linen and fresh towels, and comes with a fully equipped kitchen. Our rooms are professionally cleaned and include an iron, ironing board, hair dryer, and essential bathroom amenities. Additionally, private guest parking is available and monitored 24/7 by CCTV for your security.

Booking a stay is easy through our website. Simply select your preferred dates, choose the type of suite that suits your needs, and follow the booking instructions. You can also contact us directly via phone or email for assistance.

Yes, we offer tailored accommodations for corporate guests and long-term stays. Our suites are equipped with work-friendly spaces and high-speed internet to support productivity while providing a comfortable living environment.

Check-in: 4PM

Check-out: 10AM

We have a strict no smoking/vaping policy other than the designated outdoor smoking area

Typically we have a minimum of 2 nights but this may change during periods of peak demand. Please consult the online calendar to confirm availability

Thetford Hive uses automated entry systems, so guests do not need to be met at check-in. Access information will be sent to you prior to your arrival, once you have completed the online check-in procedures. For any assistance, our support team is available 24/7.

We regret that Thetford Hive is not able to accommodate pets. Whilst we love our furry friends, we maintain a pet-free environment to ensure a peaceful and allergy-friendly stay for all guests.

Our cancellation policy varies depending on the booking type and dates. For specific details, please refer to the cancellation terms provided during the booking process.

Thetford Hive is conveniently located near a variety of attractions. You can easily visit Snetterton Race Circuit, Center Parcs – Elveden, and Newmarket Horse Racing. Nature lovers can explore Thetford Forest, High Lodge, and Oxburgh Estate. Historical sites like Thetford Priory and the Dads Army Museum are also nearby. We’re well-connected to nearby towns and military bases, and offer great walking and cycling routes like Peddars Way.

We strive to accommodate special requests to make your stay as comfortable as possible. Please let us know your requirements in advance by contacting us at contact@thetfordhive.com or calling +44 1842 123456, and we will do our best to fulfill them.

You can reach us through our contact page on the website, by calling us directly at +44 1842 123456, or by emailing us at contact@thetfordhive.com.